— GPI Niche Report · 2026-Q2 · May 2026

Zoho CRM leads with 93 GPI in CRM Platforms · 15 May 2026

Editorial summary based on observed model outputs and daily index facts.

93
— Leader's GPI
Zoho CRM holds 93 GPI, unchanged from 93 vs 4 May 2026.
0
— Biggest mover
Zoho CRM climbed from 93 to 93, the largest gain in this snapshot.
0
— Biggest faller
Zoho CRM moved from 93 to 93, the weakest delta among current top 10.
42 brands
— Coverage
42 brands compared across 182 prompt-runs, baseline 4 May 2026.

Top 10 CRM Platforms brands by GPI

Snapshot: 15 May 2026 · Period: 2026-Q2 · Niche: CRM Platforms · Comparison baseline: 4 May 2026.

0255075100
1
Zoho CRM
GLB ELITE
93
93
→ 0
2
Pipedrive
GLB ELITE
92
92
→ 0
3
HubSpot
GLB ELITE
91
91
→ 0
4
Salesforce
GLB ELITE
90
90
→ 0
5
HubSpot CRM
GLB EXCELLENCE
86
86
→ 0
6
Freshsales
GLB EXCELLENCE
86
86
→ 0
7
Microsoft Dynamics 365
GLB EXCELLENCE
85
85
→ 0
8
SugarCRM
GLB EXCELLENCE
73
73
→ 0
9
Insightly
GLB EXCELLENCE
70
70
→ 0
10
Oracle CRM
GLB EXCELLENCE
70
70
→ 0

What changed since yesterday

Quick signal scan versus 4 May 2026: 0 brands moved up and 0 moved down in today’s top set.

Top moversDelta GPI
Zoho CRM 0
Pipedrive 0
HubSpot 0

Findings,
thirty seconds.

1) Zoho CRM remains the category leader with 93 GPI points.

2) Coverage this issue: 42 brands and 182 measurements.

Trust & Coverage

Coverage this issue
Prompts run182
Brands detected42
MarketsUS, EU
Data freshness15 May 2026
Confidence in ranking changes
High 0 Medium 0 Low 0
Interpretation rule

Only treat moves >5 GPI with Medium+ confidence as strategic signal.

Top ranking movesDelta GPIEvidence pointsConfidence
No non-zero ranking moves in this issue.

Visibility by AI model

Top 5 brands split by model-level visibility in this issue. Use this to see where a brand is strong, weak, or absent across assistant ecosystems.

Top brandsChatGPTGeminiPerplexityClaudeGoogle AI OverviewGrok
Zoho CRM
100%
· n=1
100%
· n=1
100%
· n=1
100%
· n=1
0%
· n=1
100%
· n=1
Pipedrive
100%
· n=1
100%
· n=1
100%
· n=1
100%
· n=1
0%
· n=1
100%
· n=1
HubSpot
100%
· n=1
100%
· n=1
100%
· n=1
100%
· n=1
0%
· n=1
100%
· n=1
Salesforce
100%
· n=1
100%
· n=1
100%
· n=1
100%
· n=1
0%
· n=1
100%
· n=1
HubSpot CRM
0%
· n=1
100%
· n=1
100%
· n=1
100%
· n=1
0%
· n=1
100%
· n=1

Zoho CRM vs Pipedrive

This issue is generated from the index pipeline. Scores represent AI visibility and framing in CRM Platforms recommendations across leading language models.

Zoho CRM
93
→ 0
Pipedrive
92
→ 0
# Brand Region Trend vs 4 May 2026 GPI Δ vs 4 May 2026
1
Zoho CRM
ELITE
GLB 93 → 93 93 → 0
2
Pipedrive
ELITE
GLB 92 → 92 92 → 0
3
HubSpot
ELITE
GLB 91 → 91 91 → 0
4
Salesforce
ELITE
GLB 90 → 90 90 → 0
5
HubSpot CRM
EXCELLENCE
GLB 86 → 86 86 → 0
6
Freshsales
EXCELLENCE
GLB 86 → 86 86 → 0
7
Microsoft Dynamics 365
EXCELLENCE
GLB 85 → 85 85 → 0
8
SugarCRM
EXCELLENCE
GLB 73 → 73 73 → 0
9
Insightly
EXCELLENCE
GLB 70 → 70 70 → 0
10
Oracle CRM
EXCELLENCE
GLB 70 → 70 70 → 0

Updated 15 May 2026, 11:34 UTC. This report is published by Getllmspy GPI index.

Methodology & caveats

GPI measures AI visibility and framing in model answers, not sales or market share forecasts. This issue is generated from index layers (prompts, measurements, aggregates, narrative, reports) with deterministic daily runs.

No synthetic brands or synthetic scores are injected. If the quarter lacks coverage, we show fewer rows and mark insufficiency explicitly.

Data updates timeline

Each bar shows how many measurements were refreshed on that date. Last data update: 15 May 2026.

Report refreshed: 15 May 2026 (report rebuilt from latest available measurements).

15 May 2026
182
Prompts used in this issue (8)

Prompt pack extracted from completed checks included in this daily slice.

#Prompt text
1Name up to 10 brands, companies, or services that **directly** operate in the «CRM Platforms» niche in in global markets (not adjacent “marketing in general”). Briefly justify the order. Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
2Which **direct** providers of the «CRM Platforms» service/product do you most often name for users in in global markets? Do not mix in generic SEO/SMM tools unless they explicitly sell this niche. Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
3Which companies **explicitly position** as «CRM Platforms» players and are considered strong in in global markets? Exclude vendors that are only “in digital marketing” without this exact offering. Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
4Who gets criticized most in «CRM Platforms» in in global markets and for what? In the brand list, include only those criticized as providers of this niche—not any random SEO shop. Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
5If you recommended the «CRM Platforms» offering to a friend in in global markets, who would you name first among **direct** players? Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
6Which **specialized** «CRM Platforms» services (not generic course platforms or full-service agencies without this explicit niche) show up most in discussions in in global markets? Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
7Among **core** «CRM Platforms» players in in global markets, who signals premium pricing vs affordability? Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.
8Which **core** «CRM Platforms» companies in in global markets are mentioned more often in a positive light lately? Do not pad the list with adjacent brands. Important: in the structured brand list, include only players that directly match the niche wording (they clearly sell that service/product). Do not pad with adjacent marketing vendors: generic SEO/SMM agencies, social schedulers, rank trackers, link marketplaces, or training platforms unless they explicitly market this exact niche. If unsure, omit the brand from the structured list and state the caveat in prose only.

FAQ for CRM Platforms

How should executives read this CRM Platforms daily report?

Treat GPI movement above 5 points with medium or high confidence as strategic signal. Smaller shifts are directional and should be monitored over consecutive daily issues against baseline 4 May 2026.

Does this report measure market share?

No. GPI reflects AI recommendation visibility and framing quality across model answers, not revenue or shipment share.

How often is this report refreshed?

Daily pipeline runs rebuild this issue from the latest completed measurements, then publish a dated snapshot for comparison.

How should we use new entrants in decisions?

Treat first-time entrants as provisional until they appear in consecutive issues with medium or high evidence.

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